Shipping, pick up and returns
At 4strings, you can choose to have your order delivered to your home or company address, or you can pick them op at our storage address: Wayenborgstraat 22, 2800 Mechelen, Belgium.
The shipping costs are automatically calculated based on the weight and size of your package. We use two categories to calculate shipping costs:
- Parcels of less than 350g that fit trough a mailbox opening can be shipped as letterbox mail. Think of orders with only strings (violin strings, viola strings, cello strings and most double bass strings) and small accessories. These are shipped in sturdy (bubble) envelopes. The shipping costs are the following:
|Country||Standard shipping costs
||Free shipping from order value
|Belgium||€1,95||€100||1-3 business days|
|Netherlands||€2,50||€100||1-3 business days|
|Rest of EU||€2,95||€100||2-8 business days|
|Rest of EU registered mail < 100g||€11,95||€299||2-8 business days|
|Rest of EU registered mail < 350g||€16,95||€299||2-8 business days|
- Larger parcels of more than 350g or items that won't fit through a letterbox opening, have to be shipped by traceable parcel post. But you can also choose to have your small parcel delivered by parcel post, in order to receive it quicker. These shipping costs are as follows:
|Country||Standard shipping costs||Free shipping from order value||Transit time
|Belgium||€4,95||€100||1 business day|
|Netherlands||€5,95||€100||1 business day|
|Luxembourg||€6,95||€199||1 business day|
|France||€9,95||€299||2-3 business days|
|Germany||€7,95||€199||1 business day|
|United Kingdom||€9,95||€299||2-3 business days|
|Italy||€13,95||€349||3-4 business days|
|Spain||€16,95||€349||3-4 business days|
|Bulgaria||€29,95||€499||4-5 business days|
|Denmark||€12,95||€349||3-4 business days|
|Estonia||€29,95||€499||4-5 business days|
|Finland||€21,95||€499||2-3 business days|
|Greece||€19,95||€499||4-5 business days|
|Hungary||€19,95||€499||3-4 business days|
|Latvia||€29,95||€499||3-4 business days|
|Lithuania||€29,95||€499||4-5 business days|
|Austria||€12,95||€349||2-3 business days|
|Poland||€14,95||€349||2-3 business days|
|Portugal||€18,95||€399||3-4 business days|
|Romania||€21,95||€499||4-5 business days|
|Slovenia||€19,95||€499||3-4 business days|
|Slovakia||€16,95||€399||3-4 business days|
|Czech Republic||€15,95||€349||3-4 business days|
|Sweden||€17,95||€399||2-3 business days|
|Norway||€29,95||€499||2-3 business days|
|Ireland||€16,95||€399||2-3 business days|
Don't hesitate to contact us if you have any further questions about shipping!
You can also collect your order at the following address: Wayenborgstraat 22, 2800 Mechelen, Belgium. Select the option "Pick up" at the shipping page. Of course there will be no additional shipping charges for a pick up order.
ATTENTION: pick ups are only possible by appointment! After placing your pick up order, we will contact you as quickly as possible by phone or mail to arrange a pick up date and time. That way you are sure your order will be ready and waiting for you when you come to get it.
Your order should be paid in advance if you choose to pick it up, either by bank wire, either by online payment. You can also choose to pay your order in cash at the moment of pick up. In that case, select "bank wire" as payment option and let us know when we contact you for an appointment that you will be paying by cash. It is currently NOT possible to pay with Bancontact or credit card at the pick up location; this is only possible on the website.
Stock and delivery terms
4strings aims to deliver your order as quick as possible. Most articles are well in stock and can be shipped within 24 hours after reception of payment. Within Belgium and the Netherlands, delivery will usually take place within 24 to 48 hours afterwards (depending on your shipping method). For other EU countries delivery can take a little bit longer up to 5 business days (again depending on your shipping method). For very specific, unusual strings, there can be a slightly longer delivery time. If that is the case, we will let you know as soon as possible. But rest assured that we have quite the stock!
Should you have specific wishes for the transportation of your order, don't hesitate to contact us!