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Shipping, pick up and returns

At 4strings, you can choose to have your order delivered to your home or company address, or you can pick them op at our storage address: Wayenborgstraat 22, 2800 Mechelen, Belgium.

Shipping

The shipping costs are automatically calculated based on the weight and size of your package. We use two categories to calculate shipping costs:

  • Parcels of less than 350g that fit trough a mailbox opening can be shipped as letterbox mail. Think of orders with only strings (violin strings, viola strings, cello strings and most double bass strings) and small accessories. These are shipped in sturdy (bubble) envelopes and are not traceable, unless you choose registered shipping. The shipping costs are the following:
Country Standard shipping costs
Free shipping from order value
Transit time
Belgium €1,95 €100 1-3 business days
Netherlands €2,50 €100 1-3 business days
Rest of EU €2,95 €100 2-8 business days
Rest of EU registered mail < 100g €11,95 €299 2-8 business days
Rest of EU registered mail < 350g €16,95 €299 2-8 business days
  • Larger parcels of more than 350g or items that won't fit through a letterbox opening, have to be shipped by traceable parcel post. But you can also choose to have your small parcel delivered by parcel post, in order to receive it quicker. These shipping costs are as follows:
Country Standard shipping costs Free shipping from order value Transit time
Belgium €4,95 €100 1 business day
Netherlands €5,95 €100 1 business day
Luxembourg €6,95 €199 1 business day
France €9,95 €299 2-3 business days
Germany €7,95 €199 1 business day
United Kingdom €9,95 €299 2-3 business days
Italy €13,95 €349 3-4 business days
Spain €16,95 €349 3-4 business days
Bulgaria €29,95 €499 4-5 business days
Denmark €12,95 €349 3-4 business days
Estonia €29,95 €499 4-5 business days
Finland €21,95 €499 2-3 business days
Greece €19,95 €499 4-5 business days
Hungary €19,95 €499 3-4 business days
Latvia €29,95 €499 3-4 business days
Lithuania €29,95 €499 4-5 business days
Austria €12,95 €349 2-3 business days
Poland €14,95 €349 2-3 business days
Portugal €18,95 €399 3-4 business days
Romania €21,95 €499 4-5 business days
Slovenia €19,95 €499 3-4 business days
Slovakia €16,95 €399 3-4 business days
Czech Republic €15,95 €349 3-4 business days
Sweden €17,95 €399 2-3 business days
Norway €29,95 €499 2-3 business days
Ireland €16,95 €399 2-3 business days

Don't hesitate to contact us if you have any further questions about shipping!

Pick up

You can also collect your order at the following address: Wayenborgstraat 22, 2800 Mechelen, Belgium. Select the option "Pick up" at the shipping page. Of course there will be no additional shipping charges for a pick up order.

ATTENTION: pick ups are only possible by appointment! After placing your pick up order, we will contact you as quickly as possible by phone or mail to arrange a pick up date and time. That way you are sure your order will be ready and waiting for you when you come to get it.

Your order should be paid in advance if you choose to pick it up, either by bank wire, either by online payment. You can also choose to pay your order in cash at the moment of pick up. In that case, select "bank wire" as payment option and let us know when we contact you for an appointment that you will be paying by cash. It is currently NOT possible to pay with Bancontact or credit card at the pick up location; this is only possible on the website.

Stock and delivery terms

4strings aims to deliver your order as quick as possible. Most articles are well in stock and can be shipped within 24 hours after reception of payment. Within Belgium and the Netherlands, delivery will usually take place within 24 to 48 hours afterwards (depending on your shipping method). For other EU countries delivery can take a little bit longer up to 5 business days (again depending on your shipping method). For very specific, unusual strings, there can be a slightly longer delivery time. If that is the case, we will let you know as soon as possible. But rest assured that we have quite the stock!

Should you have specific wishes for the transportation of your order, don't hesitate to contact us!